Bartsch Software GmbH

Service · AI Integration & Data Sovereignty

AI for your company. Your data stays in-house.

Your team wants to work with AI, and you want to stay on the safe side legally. We solve this dilemma with an AI assistant that runs on a server inside your company and knows your documents and systems. Confidential data never leaves the building.

In brief

Your team probably uses AI already. The question is where your data ends up.

In many companies, staff already work with ChatGPT, Claude or other AI services, often with private accounts and without management knowing. This is called shadow AI. Whatever is entered ends up on the providers’ servers, mostly in the US. That includes customer data and contracts.

That quickly breaches the GDPR and the data protection commitments in your customer contracts. A ban does little, because the benefit of AI is too great. The solution is an AI that helps just as much but stays inside your company.

Cloud AI

e.g. ChatGPT, Claude, Copilot

  • Runs on the provider’s servers, mostly in the US
  • Every input leaves your company
  • Control over data and model lies with the provider

In-house AI

open language model on your server

  • Runs in your server room or data centre
  • No input and no document leaves your network
  • You keep full control

Open language models can run on your own servers and are hardly inferior to the well-known cloud services for most office tasks. We choose the right model for your tasks, install it and connect it to your systems.

On the safe side, technically and legally.

We take care of both, technology that demonstrably keeps your data in-house, and the documentation your data protection officer and your customers need. So you use AI without legal risk.

  • Data stays in-house

    Requests and documents never leave your network. That meets strict requirements such as professional secrecy and the GDPR.

  • No per-user costs

    Once installed, your whole team works with it, without a monthly licence per head.

  • Connected to your systems

    The assistant knows your documents and templates and answers with sources.

Case study

Brunnhuber Steuerberatung GmbH

A tax advisory firm in Upper Austria: bookkeeping, payroll, annual accounts and advice for businesses and private clients. A successful team that could take on more clients if day-to-day work took less time.

employees
32
employees
clients
1,100
clients
documents in the archive
180,000
documents in the archive
data allowed to leave the building
0
data allowed to leave the building

The company is fictional and the figures are illustrative. The approach is exactly how we deliver in-house AI projects.

The result up front

more time for clients every week
82 h
more time for clients every week
of the team works with the assistant daily
91 %
of the team works with the assistant daily
client data with cloud providers
0
client data with cloud providers
until the investment has paid for itself
4 months
until the investment has paid for itself

Step 01 / 08 · First conversation

The team already uses AI. Nobody knows where the data goes.

The owner of Brunnhuber Steuerberatung GmbH calls after learning something unsettling. Several staff members already use ChatGPT for their work, on their own initiative and with private accounts. Nobody knows exactly what has been entered. Yet client data is subject to professional secrecy. She does not want to ban AI; her team should benefit from it. She needs a solution that is secure and under her own control.

What we do

  • First conversation on site or by video call
  • Orientation: what can in-house AI do today?
  • An honest assessment of benefit and effort

From practice

Without a secure AI tool for the team, shadow AI moves in. With one, you gain productivity and take back control of your data.

Call notes

First call · 45 min

“I found out that some of the team already use ChatGPT for client enquiries. I don’t want to take AI away from them, but it can’t stay like this.”

Owner, Brunnhuber Steuerberatung GmbH

Our notes

  • Several staff use AI privately for work
  • A lot of time spent searching files and previous years
  • Letters to the tax office are written from scratch every time
  • Wish: an AI tool that never leaves the firm

Next step: analyse one week of day-to-day work

Step 02 / 08 · Analysis

Find out where the time goes.

For one week, the staff record how they spend their time. On top of that, we talk to every team. The picture is clear. Almost 150 hours a week go into tasks where an AI assistant can help enormously. First and foremost, searching files and previous years.

What we do

  • Analysis of day-to-day work across all teams
  • Assessment of which tasks suit AI
  • Prioritisation by time saved and benefit

From practice

The biggest lever rarely lies in one spectacular use case. It lies in many small tasks that cost time every day.

Time spent per week, whole team
Searching files, previous years and documents
46 h
Answering client enquiries by email
38 h
Drafting letters to the tax office
29 h
Checking and summarising tax assessments
21 h
Researching legislation and circulars
14 h
Total
148 h

Basis: one week of time tracking, conversations with all teams.

Step 03 / 08 · Data protection & requirements

Clear rules before the first question is asked.

Together with the owner, we define what the AI may and may not do. The most important requirement is simple. No request and no document leaves the firm’s network. In addition, every person should only find files they already have access to today.

What we do

  • Requirements for data protection and professional secrecy
  • Adoption of the existing access rights
  • Documentation for data protection and clients

From practice

With AI, data protection is a question of architecture. With in-house AI, it becomes a selling point for your clients.

Cloud AI and in-house AI compared
Cloud AI In-house AI
Where data is processed at the provider in your own server room
Client data leaves the building yes no
Access to your own files upload only directly connected
Running costs per user and month no per-head licence
Control over model and updates with the provider with you

For Brunnhuber Steuerberatung GmbH, only in-house AI is an option.

Step 04 / 08 · Concept

Four tasks where AI helps right away.

The analysis yields four concrete use cases. The same principle applies to all of them. The AI delivers a proposal with sources, the expert checks and decides. Work gets faster, and responsibility stays where it belongs.

What we do

  • Use cases selected together with the team
  • Templates and instructions for recurring tasks
  • Business case with expected time savings

From practice

Successful AI rollouts start with a few clear use cases. Once the team experiences the benefit, further ideas come by themselves.

  1. 01

    Knowledge search in the archive

    Questions in plain language, answers from files and previous years, with sources.

  2. 02

    Replies to clients

    A draft reply email based on the file and in the firm’s tone.

  3. 03

    Letters to the tax office

    Responses and appeals built from templates and the facts of the case.

  4. 04

    Summarising assessments

    The key points and deviations at a glance.

The AI proposes, the expert checks and decides.

Step 05 / 08 · Technology & model choice

Your own AI server, sized exactly right.

The AI server sits in the firm’s server room and is connected to the document archive and the practice software. The team reaches the assistant in the browser and directly from Outlook. We do not pick the language model by gut feeling. We test different open models with real tasks from the firm’s daily work and size the hardware to match.

What we do

  • Selection and testing of open language models with your real tasks
  • Sizing and procurement of the hardware
  • Connection to document archive and practice software

From practice

Which model and which hardware fit depends on your tasks and the number of users. We know the common open models from practice and know which one is good enough for your tasks, so you do not pay for capacity you do not need.

The firm’s network

The firm’s team

In the browser and directly in Outlook

AI server

Language model and document search

  • Document archive

    Files, previous years, assessments

  • Practice software

    Clients and deadlines

  • Templates & knowledge

    Samples, circulars, guidelines

No connection to cloud AI

Key facts

Location
The firm’s server room
Language model
Open model, chosen by testing
Concurrent users
The whole team
Access rights
Adopted from the existing archive

Step 06 / 08 · Installation & integration

Four weeks from server to finished assistant.

We install the AI server, import the document archive and adopt the existing access rights along the way. Then we set up templates and instructions for the four use cases. The assistant answers in the firm’s language and cites the source for every statement, so any answer can be checked with one click.

What we do

  • Installation and setup of the AI server
  • Import of the document archive with existing rights
  • Templates, instructions and tests with real tasks

From practice

Sources are the key to trust. When every answer points to the original document, the team uses the assistant from day one.

The firm’s assistant: answer with sources (simplified)

Four weeks to launch

  1. Week 1

    Hardware, installation, model test

  2. Weeks 2–3

    Import archive, adopt rights, integration

  3. Week 4

    Templates, instructions, tests with real tasks

Step 07 / 08 · Training & rollout

Enable the team, not just hand over a tool.

First, four AI ambassadors from different teams work with the assistant for two weeks. Then come short training sessions for everyone and a guideline for working with AI in the firm. The ambassadors remain the first point of contact in daily work.

What we do

  • Pilot with AI ambassadors from the team
  • Training and guidelines for working with AI
  • Support in the first weeks, a fixed point of contact

From practice

Teams that quickly work confidently with AI have one thing in common, namely good examples from their own daily work. That is why we train with real tasks instead of theory.

  1. Weeks 1–2

    Pilot

    Four AI ambassadors work with the assistant every day.

  2. Week 3

    Training

    Two short sessions for everyone, with tasks from the firm’s daily work.

  3. Weeks 3–4

    Support

    We are available daily, the ambassadors help within the team.

  4. From week 5

    Regular operation

    The whole team works with the assistant.

Adopted from the pilot

  • A collection of proven questions for every team
  • A direct button for email drafts in Outlook
  • Dedicated templates for frequent letters to the tax office

Step 08 / 08 · Measurement & result

What it achieved, in numbers.

Three months after launch, the team tracks its time for another week. The five analysed tasks now take less than half the time. Clients usually get their answer the same day, and the time gained goes into new clients and advice.

What we do

  • Measurement against the baseline from the analysis
  • Operation, maintenance and model updates
  • Expansion with further use cases

From practice

The investment in in-house AI is predictable, with no per-user costs and no surprises on the bill. The more the team uses it, the better it pays off.

Metric Before After
Time for the five tasks per week 148 h 66 h
Searching files and previous years per week 46 h 12 h
Reply to client enquiries avg. 2 days same day
Team works with AI daily – 91 %

Economics per year

Time gained (82 h × 46 weeks × €55)
+ €207,500
Operation, maintenance, updates, power
− €9,600
Result per year
+ €197,900
One-off investment incl. hardware
€70,000
Payback
about 4 months
  • Time gained valued at €55 per hour.
  • Not included: additional clients and happier clients thanks to faster replies.

Transferable

Not just for tax firms.

Wherever confidential data meets a lot of knowledge work, in-house AI saves time without taking a risk. Typical areas:

  • Law firms

    Search files and prepare pleadings.

  • Medical practices and healthcare

    Summarise findings and draft doctor’s letters.

  • Industry and engineering

    Make manuals and design documents searchable without giving away know-how.

  • Finance and insurance

    Review contracts and answer enquiries faster.

  • HR departments

    Answer questions on policies and contracts, prepare documents.

  • Public administration

    Pre-check applications and draft decisions.

Is in-house AI right for you?

If you nod at two or more of these, a conversation is worth it.

  • Your team works daily with documents and knowledge from files.
  • Confidential data must not go to cloud providers.
  • Your staff already use AI without you knowing which data leaves the building.
  • A lot of time goes into searching and drafting.

How much time could your team gain with in-house AI? Let’s find out.